FAQ

Who makes TAMS?

All TAMS pieces are handmade and produced in-house in Toronto — including the screens and screenprinting. Everything is made in small batches using mostly vintage or deadstock materials. Slow fashion, the TAMS way.

Return Policy

All sales are final.

Every piece is handmade, screenprinted in-house, and made with a whole lot of love (and time). We’re a small team of me, myself, and I — and this policy helps keep things sustainable and fair.

Not sure about sizing or have a question before ordering? Don’t be shy! I'm always happy to help before you check out.

Thanks for being here and supporting slow fashion.

Damages & Issues

Each piece goes through a quality control check before shipping. If your order arrives damaged or isn’t what you expected, please reach out within 3 days of receiving it — we’ll do our best to make it right.

Exceptions / Non-returnable Items

Certain items can’t be returned — like custom pieces, personalized orders, or special requests.
We also don’t accept returns on sale items or gift cards.

If you’re unsure about your item, just send a message before you purchase. I’ll help however I can!

International Orders

Yes, I ship worldwide!  But please note:
TAMS is not responsible for any customs fees, duties, or taxes applied to your package once it reaches your country. These charges are the buyer’s responsibility (and unfortunately out of my hands).

Shipping times can vary depending on where you are — sometimes international orders take a little longer, so thanks in advance for your patience! If you’ve got questions about your order or shipping options, I’m just a message away.